You can return your order at any Early Settler store, just bring your item for return, proof of purchase, and the card you made your purchase with, and we'll take care of the rest.
For larger items requiring transport assistance, please give us a call on 1300 653 969, and we can arrange a collection. Not all areas will be available for this service.
For more information, see our returns policy information page.
Good to know:
Our stores have a refund limit of $500. For refunds of a greater value will need to be processed by our customer service team which you can contact at firstname.lastname@example.org.
If you are returning an order to your nearest Early Settler store the refund may need to be processed by our online orders team, this can take 2-3 business days. for more information on this see here.