Our retail stores can accept Afterpay returns as long as they are in line with our returns policy. Please contact our Online team so they can track your return with the store you will be returning to, and process your refund with Afterpay Please refer to the online returns policy for further details.
Articles in this section
- How do I activate the buy one, get one free offer?
- How can I check the status of my order?
- Why won't it let me create a new account?
- Where are your stores located?
- Is Lay-by available?
- Can I return items paid for using Afterpay online?
- Can I return my Afterpay purchase instore?
- How will Afterpay transactions (instalments or refunds) show on my debit or credit card statement?
- How will I know which products can be purchased using Afterpay?
- How will I know when I need to pay my further three installments?