We want you to be completely satisfied with your beautiful new pieces. If you believe your item is faulty please email us within 7 days of your delivery or collection. Send your email to email@example.com along with your invoice number and photos of the faults, plus a brief description of what you think might be wrong, and our team will be in touch to let you know what we can do.
Articles in this section
- How do I know if an item is available?
- How to care for my leather sofa & fabric upholstery?
- How to care for my outdoor furniture?
- A guide to the care & cleaning of natural stone
- How do I look after and care for my timber furniture?
- I received an item I believe to be faulty, what can I do?
- How do I look after and care for my fabric upholstery?
- Are warranties available with furniture purchases?
- What is the warranty on your products?